We offer a money back guarantee on all Cosmetics so if you are not 100% satisfied with our products then you need to contact us within 30 days of your purchase and we will fully refund your money. If you receive an item that is damaged during shipping then we will replace that item free of charge. As for our supplements
Canceling or exchanging an order
If you wish to cancel an order, or change it to something else, it must be completed before item(s) are shipped.
You can contact us at firstname.lastname@example.org
Wrong Address and "Return to sender"
We are not responsible for wrong address inputs, we auto generate and send our merchandise to the address the customer inputs into checkout. If you input the wrong address during checkout, or need it to be changed, please reach out to us so we can change it before we ship it. If the items are already shipped, but still in transit, please reach out to USPS and us to see what our options are. We are not responsible for shipping costs lost if the package is returned to sender.
Damages and issues
Please inspect your order upon receiving and contact us within 30 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Sale and clearance items:
In order to return an order, you must contact us first. Returns can be mailed to: 2208 Indianapolis Rd, Crawfordsville, IN. 47933. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchan ge.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.